Flexible outsourcing options solve company-specific challenges, streamlining back-office operations for enhanced productivity

Money Forward, Inc. is launching “Money Forward Billing and Collection Outsourcing,” an AI-powered BPO service for invoicing and payment collection.

“Money Forward Billing and Collection Outsourcing” is an AI-powered BPO service that comprehensively supports corporate invoicing operations. The service provides comprehensive support for the entire invoicing process—from invoice creation and distribution to payment reconciliation, provision of payment methods including direct debit, and support for following up on pending payments—through a combination of its system and flexible outsourcing options tailored to each company’s specific needs.

This service progressively implements AI across internal operations to eliminate manual errors and accelerate processing speeds. This integration addresses specialized tasks and complex processes that were previously difficult to outsource, thereby streamlining invoicing operations and enhancing overall service quality.

Service Site: https://biz.moneyforward.com/billing-and-collection-outsourcing/(Japanese)

■ Background of Service Launch
Digital transformation is progressing across many industries, yet invoicing operations still rely on manual, analog, and person-dependent tasks. These tasks include visual payment reconciliation, paper-based direct debit requests, and reminders for unpaid invoices. Money Forward has provided invoicing agency services through “Money Forward Kakebarai” by combining systems with BPO solutions. The presence of complex operational rules and diverse company-specific challenges has highlighted critical needs that traditional, rigid outsourcing models fail to address. Money Forward is launching this service as an AI-powered BPO solution that flexibly customizes outsourcing scopes to match each company’s specific processes.

Through the provision of “Money Forward Billing and Collection Outsourcing,” Money Forward aims to address the specific challenges of each company and support the creation of a structure that allows them to concentrate on their core business.

■ Key Features
1. End-to-end support through AI-powered BPO service specialized in invoicing operations
The service provides a one-stop solution for complex invoicing tasks—from invoice issuance and payment reconciliation to processing direct debit requests and payment reminders—by combining advanced systems with flexible outsourcing options tailored to each company’s specific challenges. By providing optimized workflows managed by expert operators and high-performance systems, Money Forward supports the efficiency and quality improvement of corporate invoicing operations.

2. Provision of flexible business outsourcing options
In addition to its basic features, the service offers flexible outsourcing options that allow clients to customize the scope of work based on their business characteristics and internal structures. Clients can select the most suitable outsourcing plan for their specific challenges, such as handling person-dependent tasks that systems alone cannot manage or receiving support only during peak periods.

3. Streamlined internal operations through AI
Progressive AI implementation across internal operations streamlines overall workflows. The service automates analog steps that were previously prone to errors, significantly increasing processing accuracy and speed.

■ About “Money Forward Billing and Collection Outsourcing”
“Money Forward Billing and Collection Outsourcing”* is an AI-powered BPO service that provides comprehensive support for streamlining invoicing workflows. By combining systems with flexible outsourcing options tailored to each company’s specific needs, it covers the entire invoicing process—from invoice creation and distribution to payment reconciliation, provision of payment methods including direct debit, and support for following up on pending payments. Through data integration with “Money Forward Cloud Accounting” and “Money Forward Cloud Accounting Plus”, it automates the end-to-end process from invoicing to journal entry, contributing to faster and more accurate monthly financial closing.
URL: https://biz.moneyforward.com/billing-and-collection-outsourcing/ (Japanese)

* Sales of “Money Forward Billing and Collection Outsourcing” are conducted by Money Forward, Inc., while service planning and development are conducted by the Group company Money Forward Kessai, Inc.

■ About “Money Forward Kakebarai”
Money Forward Kakebarai is a business-to-business deferred payment service that handles all payment tasks from credit screening of business partners to invoice issuance and payment collection. Not only are companies freed from the hassle of invoicing tasks, but they can also focus on their core business without worrying about money thanks to shorter payment cycles and lower payment collection risks.
URL: https://biz.moneyforward.com/kakebarai/ (Japanese)

■ About Money Forward Kessai, Inc.
Name: Money Forward Kessai, Inc.
Location: 21F Tamachi Station Tower S, 3-1-21 Shibaura, Minato-ku, Tokyo 108-0023
Representative: Naomichi Tomiyama, President and Representative Director
Business: Development and provision of finance services
Services Provided:
Money Forward Kakebarai: B to B post-payment service
Money Forward Pay for Business: Fintech services utilizing a SaaS platform.
Money Forward Invoice Card Pay: Invoice payment by card service for businesses
Money Forward Fast Receivables: Accounts receivable financing service
URL: https://mfkessai.co.jp/
Service Inquiries:business@mfkessai.co.jp

* All company names, product and service names, and logos are trademarks or registered trademarks of their respective owners.

For further information, please contact:
PR Division, Money Forward, Inc.
Email:pr@moneyforward.co.jp